h77i Privacy Policy

1. Introduction

h77i ("we", "our", "us") is committed to protecting and respecting the privacy of all users who access or use the h77i platform, located at https://h77i.org. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

This policy applies to all players registered with h77i, including those accessing the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations across Bangladesh. By using our platform, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy.

2. Information We Collect

In order to provide our gaming and betting services, verify the identity of our users, and comply with applicable legal obligations, h77i collects the following categories of personal information:

• Identity information — full name, date of birth, nationality, and a copy of a government-issued identification document (e.g. National ID card or passport) collected during account registration and KYC verification.
• Contact information — email address, mobile phone number, and residential address provided during registration or subsequent account updates.
• Financial information — transaction records including deposit amounts, withdrawal requests, and the payment methods used (e.g. bKash, Nagad, Rocket, Upay, bank transfer). We do not store full payment account credentials on our servers.
• Technical data — IP address, device type, browser type and version, operating system, and session activity logs collected automatically when you access h77i.
• Gaming activity data — betting history, game session records, wager amounts, win/loss records, and bonus usage history, retained for the purpose of fair-play monitoring, dispute resolution, and regulatory compliance.

3. How We Use Your Information

The personal data we collect is used strictly for the following lawful purposes. We do not use your data for any purpose not listed below without first obtaining your explicit consent:

• Account management — to create, maintain, and administer your h77i account, including processing your registration, authenticating your login, and managing your account settings and preferences.
• Service delivery — to process your deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, and to ensure your gaming and betting activity runs without interruption.
• Identity verification and fraud prevention — to verify that you are who you claim to be, to detect and prevent fraudulent activity, money laundering, and other financial crimes, and to protect both the platform and our user community.
• Legal compliance — to fulfil our obligations under applicable laws and regulations, including responding to lawful requests from competent authorities and retaining records as required by law.
• Platform improvement and personalisation — to analyse usage patterns, improve site performance, personalise your experience, and develop new features that better serve h77i's user base in Bangladesh.

4. Data Sharing & Third Parties

h77i does not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes. We may, however, share your data with carefully vetted third parties in the following limited circumstances:

• Payment processors — trusted payment service providers (including bKash, Nagad, Rocket, Upay, and banking partners) receive only the transaction data necessary to execute your deposit or withdrawal request. These providers operate under strict data security obligations.
• Game software providers — licensed game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive anonymous session data to deliver their games. They do not receive your personally identifiable information.
• Legal and regulatory authorities — where required by law, court order, or binding regulatory instruction, h77i may be obliged to disclose certain user data to competent authorities. We will always seek to minimise the scope of any such disclosure.
• Anti-fraud and security partners — specialist third-party security providers may access aggregated or pseudonymised data to help detect and prevent fraud, money laundering, and other security threats to the platform.

5. Data Retention

h77i retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or regulatory reporting requirements. The retention periods we apply are as follows:

• Active account data — retained for the duration of your account's active status and for a period of five (5) years following voluntary account closure, to satisfy regulatory record-keeping obligations.
• Transaction records — financial transaction data is retained for a minimum of seven (7) years in compliance with applicable financial regulations and anti-money-laundering legislation.
• Marketing communications data — if you have opted in to receive promotional communications, we retain your marketing preferences until you withdraw consent. You may unsubscribe from marketing emails at any time by contacting our support team.

6. Cookies & Tracking Technologies

h77i uses cookies and similar tracking technologies to operate and improve our platform. Cookies are small text files placed on your device when you visit our site. We use the following types of cookies: (a) Essential cookies — required for the platform to function correctly, including session management and security tokens; these cannot be disabled. (b) Analytics cookies — used to understand how users interact with h77i, which pages are most visited, and where technical issues arise, helping us continuously improve the platform experience. (c) Preference cookies — used to remember your language, display settings, and other preferences so that your experience is consistent across visits.

You can control and manage cookies through your browser settings. Please note that disabling essential cookies may impair your ability to use certain features of the h77i platform. For more information about cookies and how to manage them, please consult your browser's help documentation.

7. Your Data Rights

As a user of the h77i platform, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected] with your account details and the nature of your request:

Please note that some of these rights are subject to conditions and limitations under applicable law. For example, the right to erasure may not apply where we are legally required to retain your data. We will respond to all valid data rights requests within 30 days of receipt.

8. Data Security

h77i implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes industry-standard SSL/TLS encryption for all data in transit, secure server environments with access controls, regular security audits and vulnerability assessments, and strict internal data access policies limiting data access to personnel on a need-to-know basis.

Despite our best efforts, no method of electronic transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and relevant authorities without undue delay.

9. International Data Transfers

h77i's primary user base is located in Bangladesh. However, some of the third-party service providers we work with — including game software providers and security partners — may process data on servers located outside Bangladesh. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under applicable Bangladeshi law.

• We require all international data recipients to maintain data protection standards at least equivalent to those applied by h77i itself, and to handle your data only for the specific purposes we have authorised.
• Where data is transferred to a jurisdiction without an adequacy decision, we rely on contractual safeguards (such as standard contractual clauses) to protect your data during transit and processing.
• You may request further information about the safeguards in place for international data transfers by contacting our support team at [email protected].

h77i does not transfer your data to countries or territories that present an unacceptably high risk to your privacy rights without first implementing robust contractual and technical protections.

10. Changes to This Privacy Policy

h77i reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, our business practices, or the services we offer. When we make material changes to this policy, we will notify registered users via email or a prominent notice on the platform, and update the "Last updated" date at the top of this page.

Your continued use of h77i following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this policy, you should discontinue your use of the platform and may request deletion of your account and personal data in accordance with the rights described in Section 7 above.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which h77i handles your personal data, please contact our dedicated privacy support team. We take all privacy-related enquiries seriously and are committed to resolving them promptly and transparently.

You can reach our support team at any time by email at [email protected]. We aim to acknowledge all privacy enquiries within 24 hours (Bangladesh Standard Time, UTC+6) and to provide a full substantive response within 30 days. For urgent data security concerns, please mark your email subject line accordingly so that our team can prioritise your request.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with applicable law. Any disputes arising in connection with this Privacy Policy that cannot be resolved through our internal process will be subject to the jurisdiction of the competent courts or regulatory bodies in the applicable territory.

h77i is committed to handling all privacy matters with the highest standards of fairness, transparency, and accountability. We welcome feedback from our users on how we can continuously improve our privacy practices to better serve Bangladesh's online gaming community.